|After Taylor Swift won her sexual assault trial in August, people were buzzing not only about how great the win was for women overall, but also how well Swift came across on the witness stand. When she described what the former radio host had done to her, she was confident, blunt (“he grabbed my naked ass”) and unapologetic. Bravo!
For many of us, that’s the way we’d prefer to come across in tough situations, and yet sometimes it just doesn’t happen. We leave an important meeting or presentation wondering if we may have sounded too timid, or we watch stunned when an idea of ours that no one seemed to hear is mentioned by a guy ten minutes later and earns a big thumbs up this time.
When researching my upcoming career book, The Gutsy Girl Handbook (a totally updated version of my bestseller Why Good Girls Don’t Get Ahead but Gutsy Girls Do), I had the chance to speak to Dr. Lillian Glass, a human behavior, body language, and communication expert, who says that women in business (and in life in general) sometimes undermine themselves by both the words they use and the way they use them.
Here, says Dr. Glass, are some frequent communication mistakes we make, plus how to fix them.